Updated: November 26, 2017
Special Note About Children
We do not knowingly collect information from users under the age of 13.
Information We Collect & How We Use It
In order to e-file a tax return, we must collect a variety of information. You enter this information using your keyboard. This information includes contact information such as: name(s), physical address, telephone number, date of birth and email address. We also collect sensitive information such as your: social security number(s), marital status, employer ID number(s), income & deduction amounts. We use a series of secure web-based forms to collect the information necessary to compute, display, and e-file your tax return.
We automatically collect your computer IP address when you interact with our Site.
If you choose to use our referral service to "Tell a Friend" about our Site, we will ask you for your first name and your friend's email address. We will automatically send your friend a one-time email asking them to visit the Site. We use this information solely for sending this one-time email. We do not store the information.
In the process of completing your tax return on our Site, we may ask you to enter third party personal information such as personal information pertaining to your spouse and dependents. We do not use this information for any other purpose beyond fulfilling the service for which you have provided it to our Site.
This Site does not use your information to send you any promotional or marketing emails.
Email Address: We communicate with you through the email address you provide. Initially, we send you an email key, which allows you to log on to the website. If you choose to e-file your return, we email you the resulting acceptance or rejection for the return. Finally, we may send an alert at (or after) the end of the year to let you know the website is updated for the new filing season. Given that these notification emails are generally not promotional in nature, you cannot opt-out of them.
Log Files: As is true of most web sites, we gather certain information automatically and store it in log files. We use IP Addresses for system administration purposes. IP addresses are anonymously logged to track a users session. If you e-file your return we are required to provide (to the government) the IP Address used to submit the return. We also reserve the right to use IP addresses to identify malicious users or to protect our site. We do not otherwise link this automatically collected data to other information we collect from you.
Cookie technology is used by average1040.com. This technology is used for tracking users' movements within the website. When you use our website, our web server sends a temporary session cookie to your computer which allows us to properly and securely interact with you when you are online with us. This cookie expires when you leave our website. Users must have cookies enabled in order to use average1040.com. We do not include your personal information in the cookie.
People who provide us with their e-mail address can rest assured that we will not distribute their address to any third party source for marketing purposes.
Who We Share Information With
In certain situations, average1040.com may be required to disclose personal data in response to lawful requests by public authorities, including to meet law enforcement requirements. We transmit your return information to the government when you have completed the return signature process and paid any fees owed to us by making a credit card payment through our secure payment gateway. We will not disclose or share your personal information with anyone else (unless required by law such as to comply with a subpoena, or similar legal process). We will not sell, trade, or rent your personal information to anyone. In the event of a merger, acquisition or the sale of some or all of average1040.comís assets, your personal information would NOT be part of the transferred assets.
We may disclose your personal information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud. We may be legally obligated to disclose information obtained from you through this Site to the government or third parties under certain circumstances such as illegal activity on our Site. www.average1040.com reserves the right to release personal information to the government, law enforcement or other government officials or in response to a formal request in a civil action, court order or judicial proceeding.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain physical, electronic and procedural safeguards that comply with applicable law and federal standards. We use SSL [Secure Socket Layer] encryption technology to protect your personal and sensitive information while you complete your return on our Site as well as when transmitting your return to the government. We use only the last four digits of the Primary Social Security Number when we email you the resulting confirmation of the acceptance or rejection for your return.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.† No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.† Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
Physical Location of Your Return Information and Our Services
None of the work we do with a return (such as: transmission, relaying of the acknowledgement, customer support, etc...) is performed via what is know as offshore outsourcing. All of our software designing, coding, and testing was done within the United States of America. The data storage or warehousing of your return information is located within the United States of America.
How to Access your Information
Upon request average1040.com will provide you with information about whether we hold any of your personal information. A user may securely access and modify their personal information on-line. A user can also remove their on-line return information by using the Delete button on our homepage. If a user is unable to successfully use the Delete button the user can email our Customer Support at firstname.lastname@example.org. We will respond to your request within a reasonable timeframe.
How Long Do We Keep User Information?
We will retain your information for as long as your account is active or as needed to provide you services. We will retain your information for as long as needed to provide you services, comply with our legal obligations, and resolve disputes.
Our Commerce Policy
When you e-file your return, we use a secure payment gateway to process your payment of any fees you owe us. We do not have access to the credit card number you provide when you make your credit card payment. Only the payment gateway sees that information. This third party is not authorized to use your information for any other purposes.
Your Consent To This Policy
Third Party Sites
This Site contains links to government Websites. www.average1040.com is not responsible for the privacy practices or the content of these government Websites. We encourage our customers to read carefully the privacy policies of these government Websites before sharing any personal information with them.
How to Contact Us